Fix "SSL Certificate Problem: Unable to Get Local Issuer Certificate" Error

Last updated
May 23, 2024
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What is the "ssl certificate problem unable to get local issuer certificate" error?

The <code>ssl certificate problem unable to get local issuer certificate</code> error is a security error that occurs when a Kubernetes cluster is configured to use a self-signed certificate. A self-signed certificate is a certificate that is not signed by a trusted certificate authority. This means that the certificate cannot be verified by the client, which prevents the client from establishing a secure connection to the server.

This error sometimes can be shortened to "ssl git error". It is the Git Error that plagues local clusters on setup. It is hard to get self service security certificates perfect, but hopefully this page can be a good starting point. While security certificates are not unique to K8s, it is a common error that DevOps engineers face when deploying Kubernetes.

What causes the "ssl certificate problem unable to get local issuer certificate" error?

The <code>ssl certificate problem unable to get local issuer certificate</code> error is caused by the misconfiguration of the SSL certificate on the Kubernetes cluster. When a client attempts to connect to the cluster, the client will not be able to verify the certificate because it is not signed by a trusted certificate authority. This will result in the error message <code>ssl certificate problem unable to get local issuer certificate</code>.

*Quick Tip: Sometimes detecting the error message is the hardest part, most of the time requiring sifting through cluster logs using the command line interface. We created Botkube to assist with this labor intensive process. Having Botkube in a cluster will give developers two advantages to troubleshooting this error:

  1. Slack or Teams alert to a shared channel when this error occurs to allow for immediate action.
  2. Ability to automate the log pulling and filtering all directly from the shared group channel!

See what else Botkube Cloud can do to help errors and alerts.

How can you fix the "ssl certificate problem unable to get local issuer certificate" errors?

There are two ways to fix the <code>ssl certificate problem unable to get local issuer certificate</code> errors:

  1. You can add the self-signed certificate to the trusted certificate store on the client. This will allow the client to verify the certificate and establish a secure connection to the cluster.
  2. You can use a certificate signed by a trusted certificate authority. This will ensure that the certificate can be verified by the client and that the connection to the cluster is secure.

How to prevent "ssl certificate problem unable to get local issuer certificate" errors?

To prevent <code>ssl certificate problem unable to get local issuer certificate</code> errors, you should use a certificate signed by a trusted certificate authority. You can also add the self-signed certificate to the trusted certificate store on the client.

Here are the steps on how to add a self-signed certificate to the trusted certificate store on a Linux machine:

  1. Open the file <code>/etc/ssl/certs/ca-certificates.crt</code>.
  2. Add the self-signed certificate to the file.
  3. Save the file.
  4. Restart the web browser.

Here are the steps on how to install a certificate signed by a trusted certificate authority:

  1. Obtain the certificate from the certificate authority.
  2. Import the certificate into the trusted certificate store on the client.
  3. Restart the web browser.

I hope this article helps you fix the <code>ssl certificate problem unable to get local issuer certificate</code> error in Kubernetes. Be sure to check out the other K8s error articles that try to cover other common errors that developers run into while orchestrating Kubernetes.

One final tip, do not be afraid to search for tooling that helps with troubleshooting of common errors. Botkube's AI assistant is a great example of a tool that helps with K8s specific troubleshooting tasks. Try out Botkube for free to get started with collaborative troubleshooting directly in your communications platform.

Solving the Error using Botkube's AI Troubleshooting Assistant

If you do end up using Botkube's Kubernetes AI troubleshooting assistant, follow the below steps to help troubleshoot the SSL Certificate error:

Step 1 - Start Prompt

Type in @botkube ai into the chat platform to start communicating with our helpful AI assistant

Prompting AI to check Kubernetes related SSL issue

Step 2 - Find where the Issue Occurs within the Cluster

Ask the AI which namespace, pod, or service is causing the 'SSL Certificate Problem: Unable to Get Local Issuer Certificate Error' in my cluster to find where the issue is coming from. With Botube being aware of the k8s cluster it is installed in, it allows our AI Assistant to scan all the resources being used in the cluster to find the source.

AI finding the cause of Kubernetes error

Step 3 - Ask How to Fix the Error in that Location

After the AI response tells you where this error is occurring, it is time to ask it how to fix the unable to get certificate error.

Asking how to fix an SSL located in a Kubernetes Pod

Step 4 - Solve the Issue in DNS

Now unlike some other issues, such as the OOMKILLED error, Kubectl commands cannot directly fix this issue. So Botkube's assitant cannot take this one fully to a completed issue solved, but by now you show know exactly which domain is causing the issue and in which part of the cluster. Now you will have to go to your DNS provider and renew, reapply, or correct the SSL certificate tied to the domain of the service. The most common domain name service providers are: GoDaddy, Cloudflare, Namecheap, or Google Domains. You will need admin access to the DNS and simply reverify the certificate of the service causing the issue

About Botkube

Botkube is an AI-powered Kubernetes troubleshooting tool for DevOps, SREs, and developers. Botkube harnesses AI to automate troubleshooting, remediation, and administrative tasks— streamlining operations to save teams valuable time and accelerate development cycles. Botkube empowers both Kubernetes experts and non-experts to make complex tasks accessible to all skill levels. Get started with Botkube for free.

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Fix "SSL Certificate Problem: Unable to Get Local Issuer Certificate" Error

Last updated
May 23, 2024

Table of Contents

Get Started with Botkube Today!

What is the "ssl certificate problem unable to get local issuer certificate" error?

The <code>ssl certificate problem unable to get local issuer certificate</code> error is a security error that occurs when a Kubernetes cluster is configured to use a self-signed certificate. A self-signed certificate is a certificate that is not signed by a trusted certificate authority. This means that the certificate cannot be verified by the client, which prevents the client from establishing a secure connection to the server.

This error sometimes can be shortened to "ssl git error". It is the Git Error that plagues local clusters on setup. It is hard to get self service security certificates perfect, but hopefully this page can be a good starting point. While security certificates are not unique to K8s, it is a common error that DevOps engineers face when deploying Kubernetes.

What causes the "ssl certificate problem unable to get local issuer certificate" error?

The <code>ssl certificate problem unable to get local issuer certificate</code> error is caused by the misconfiguration of the SSL certificate on the Kubernetes cluster. When a client attempts to connect to the cluster, the client will not be able to verify the certificate because it is not signed by a trusted certificate authority. This will result in the error message <code>ssl certificate problem unable to get local issuer certificate</code>.

*Quick Tip: Sometimes detecting the error message is the hardest part, most of the time requiring sifting through cluster logs using the command line interface. We created Botkube to assist with this labor intensive process. Having Botkube in a cluster will give developers two advantages to troubleshooting this error:

  1. Slack or Teams alert to a shared channel when this error occurs to allow for immediate action.
  2. Ability to automate the log pulling and filtering all directly from the shared group channel!

See what else Botkube Cloud can do to help errors and alerts.

How can you fix the "ssl certificate problem unable to get local issuer certificate" errors?

There are two ways to fix the <code>ssl certificate problem unable to get local issuer certificate</code> errors:

  1. You can add the self-signed certificate to the trusted certificate store on the client. This will allow the client to verify the certificate and establish a secure connection to the cluster.
  2. You can use a certificate signed by a trusted certificate authority. This will ensure that the certificate can be verified by the client and that the connection to the cluster is secure.

How to prevent "ssl certificate problem unable to get local issuer certificate" errors?

To prevent <code>ssl certificate problem unable to get local issuer certificate</code> errors, you should use a certificate signed by a trusted certificate authority. You can also add the self-signed certificate to the trusted certificate store on the client.

Here are the steps on how to add a self-signed certificate to the trusted certificate store on a Linux machine:

  1. Open the file <code>/etc/ssl/certs/ca-certificates.crt</code>.
  2. Add the self-signed certificate to the file.
  3. Save the file.
  4. Restart the web browser.

Here are the steps on how to install a certificate signed by a trusted certificate authority:

  1. Obtain the certificate from the certificate authority.
  2. Import the certificate into the trusted certificate store on the client.
  3. Restart the web browser.

I hope this article helps you fix the <code>ssl certificate problem unable to get local issuer certificate</code> error in Kubernetes. Be sure to check out the other K8s error articles that try to cover other common errors that developers run into while orchestrating Kubernetes.

One final tip, do not be afraid to search for tooling that helps with troubleshooting of common errors. Botkube's AI assistant is a great example of a tool that helps with K8s specific troubleshooting tasks. Try out Botkube for free to get started with collaborative troubleshooting directly in your communications platform.

Solving the Error using Botkube's AI Troubleshooting Assistant

If you do end up using Botkube's Kubernetes AI troubleshooting assistant, follow the below steps to help troubleshoot the SSL Certificate error:

Step 1 - Start Prompt

Type in @botkube ai into the chat platform to start communicating with our helpful AI assistant

Prompting AI to check Kubernetes related SSL issue

Step 2 - Find where the Issue Occurs within the Cluster

Ask the AI which namespace, pod, or service is causing the 'SSL Certificate Problem: Unable to Get Local Issuer Certificate Error' in my cluster to find where the issue is coming from. With Botube being aware of the k8s cluster it is installed in, it allows our AI Assistant to scan all the resources being used in the cluster to find the source.

AI finding the cause of Kubernetes error

Step 3 - Ask How to Fix the Error in that Location

After the AI response tells you where this error is occurring, it is time to ask it how to fix the unable to get certificate error.

Asking how to fix an SSL located in a Kubernetes Pod

Step 4 - Solve the Issue in DNS

Now unlike some other issues, such as the OOMKILLED error, Kubectl commands cannot directly fix this issue. So Botkube's assitant cannot take this one fully to a completed issue solved, but by now you show know exactly which domain is causing the issue and in which part of the cluster. Now you will have to go to your DNS provider and renew, reapply, or correct the SSL certificate tied to the domain of the service. The most common domain name service providers are: GoDaddy, Cloudflare, Namecheap, or Google Domains. You will need admin access to the DNS and simply reverify the certificate of the service causing the issue

About Botkube

Botkube is a collaborative troubleshooting tool designed specifically for Kubernetes users. With Botkube, you can seamlessly receive and act on alerts directly within your preferred messaging and collaboration platforms like Slack, Microsoft Teams, Discord, and Mattermost. In addition, Botkube enables you to automate actions based on events, run kubectl and Helm commands, receive recommendations for best practices and much more. Get started with Botkube for free.